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2830 - switches off when accessed wirelessly?

  • eddscott
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18 Aug 2013 09:28 #77452 by eddscott
New 2830 arrived on Friday. From the start I haven't been able to get any of our mobile devices to access the internet. They connect fine but after a few seconds drop the connection.

Now, whenever a mobile device connects to the router it shuts down.

Tried a reset and its still doing it.

RMA?

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18 Aug 2013 16:51 #77456 by voodle
update to 3.6.4
There's a known issue with HTC handsets making the router reboot when connecting to it, it may be that?

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19 Aug 2013 17:14 #77464 by eddscott
Oh OK. My mobile is a HTC so that might be it.

I'll update the firmware and try again. Many thanks

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