Secure Form
This form enables you to send confidential information, typically passwords or logins to the UK support department rather than using insecure email.
- We strongly recommend that you either set temporary passwords for the duration of our assistance or change your password(s) after we have finished helping you.
- The Sender's and Recipient's email addresses should match those on the existing support ticket.
- If the message is relating to a support ticket case then you must include the ticket/support reference number in the 'Reference' field.
- This form is NOT intended for submitting new support queries. To raise a support query please submit a request via https://www.draytek.co.uk/support/techquery
DrayTek is the leading manufacturer of business class broadband and networking solutions. These help consumers and businesses save money and improve efficiency by exploiting the full potential of the Internet. The product range includes routers, firewalls, PBXs, IP Phones, switches and wireless access points.