asimm.it wrote:
I guess so, or maybe you were just really unlucky and your unit had one of the very first firmware releases.
how many units did you have?
I stand corrected!
The IPPBX system becomes very unstable when used by 3 or more people!!!
ittel123 wrote:
I've not used the PSTN function, but with regard to stablity - we've had numerous crashes.
I was about to return an IPPBX we rolled out, back to Draytek, but after a day's work reloading from factory defaults the IPPBX + Handsets and tweaking almost every setting I could (with thanks to the UK TS team at Draytek) I've got it so it's stable (touch wood) - for a company with only 3 employees I shouldn't have needed to do this, and it's damaged our reputation and Draytek's.
Real shame about Draytek Taiwan dropping the ball on this one, but go easy on the UK tech guys - they are good!
Our company is waiting to see what Draytek does next. If the firmwares improve features and stability drastically, we will try another roll out (internally at first).
As it stands I wouldn't risk an IPPBX at another customer, until I know for sure it can handle heavy load.
I whole heartedly agree with what you have said ittel123. We are currently looking at returning an IPPBX roll out for one of our customers. They have a setup of 4 employees and use ISDN2e. Initially there were a few teething problems but as the company have steadily got busier, the IPPBX has become majorly unstable. When you try to tweak the settings the problems are cured for about a day then they re-appear. It definitely is not a settings issue just a seriously flawed product IMHO.
I would like to whole heartedly appologise to anyone whom I may have disagreed with regarding the stability/quality of the IPPBX. I was wrong but in my defence we have only experienced major issues when more than 3 users are using the system or on a system which is progressively busy.
Sorry guys and gals!!!!
