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Quality of Service control panel broken on 2865ac with firmware 4.4.5.2_BT

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23 Aug 2024 01:51 - 23 Aug 2024 01:54 #1 by canine
Hi all,
Just a heads up that the Quality of Service administrative screen displays an error after upgrading to firmware 4.4.5.2_BT (see screenshot)
This is on a 2865ac router.  The issue persists after reboots, clearing browser cache/cookies, and trying alternative browsers.
If it's of any value I can confirm that we weren't using QoS in any way prior to the firmware upgrade, so all settings would have been at their defaults.
I definitely didn't notice any problem prior to 4.4.5.2, and I'm in the control panel regularly.
Thanks!
[img
Last edit: 23 Aug 2024 01:54 by canine. Reason: Original link to image broken

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23 Aug 2024 08:48 #2 by Andy
I can confirm I'm getting the same on my 2865 running 4.4.5.2
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23 Aug 2024 12:41 #3 by ianq
I have the same issue on a 2927ac running firmware 4.4.5.5

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23 Aug 2024 15:48 #4 by SuperSheep
I can confirm the same behaviour on 2865ax

On the previous firmware (4.4.5.1_BT I believe) it was also working correctly and the page was accessible.
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25 Aug 2024 11:44 #5 by Retrograde Orbit
Hi there,

Getting exactly the same problem. Have just finished factory resetting my router and redoing all the settings... 

In a way I am almost glad that I have found this post. For the last few days I have thought I was going insane and that I had done something bad to my Vigor 2927ac
Even installed the latest firmware update, which turned out to be a critical one. I am now running on version 4.4.5.5 and I am still getting the same issue with every web browser I try when accessing my router.

As as aside, I am also noticing a recent decrease in my overall Internet speed. I should be getting around 900Mbps with my Virgin Business Media connection and I am only getting 379Mbps in and 97Mbps out
It is like hardware acceleration is no longer functioning.

Hopefully Draytek will soon fix the problem...

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25 Aug 2024 11:45 - 25 Aug 2024 11:47 #6 by Retrograde Orbit
Has anyone tried loading an earlier firmware where this page was working?
Last edit: 25 Aug 2024 11:47 by Retrograde Orbit.

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