II. Resetting & Router Firmware

DrayTek Firmware Recovery Procedure

Firmware recovery is easiest to complete in this order, which this guide will be covering at each step:

1. Configure the computer's Ethernet port IP address settings
2. Run and configure the DrayTek Firmware Utility
3. Open a Command Prompt window and start a constant ping to the router's TFTP IP address
4. Power up the router in TFTP mode and connect the router to the computer
5. Send the firmware to the router
6. Wait for the router to restart with the new firmware
   
   
   

Step 2 - Set up the DrayTek Firmware Utility

Upon starting the DrayTek Firmware Utility, it will pop-up a warning that recommends to disable the computer's firewall. Just click OK to bypass the warning, the Windows Firewall should only be disabled if the Firmware Utility fails to send.

In the Firmware Utility, click "..." for the Firmware File to select the firmware that will be sent by the utility, where the type of firmware to be sent can be selected:

ALL File (Reflash & retain settings) - Navigate to the directory that the firmware is located in, select the firmware and click Open:

RST File (Reflash & reset settings) - Firmware with .rst extension. Change the file type to "(*.rst)" to select the file, then click Open:

With the firmware selected, configure these settings and move on to the next step:

Step 4 - Activating TFTP Mode

Remove the router from its normal fitted position and connect it directly to the PC running the DrayTek Firmware Utility.

TFTP mode is activated by powering up the Vigor router while the Factory Reset button is pressed in. This requires a pen tip or paperclip to press the recessed reset button.

When pressed, the reset button will make an audible clicking sound as the button is depressed.

TFTP Procedure Steps

1. Connect power to the router
2. Switch off the router using the power switch
3. Press and hold the Factory Reset button
4. While still holding the Factory Reset button, turn on the router with the power switch
5. The router will power up, taking a few seconds to load the TFTP mode
6. All of the LAN LEDs will blink on briefly, indicating that the router's LAN ports are now active
7. The router's LEDs will flash in an alternating pattern as shown in the tabs below
8. Let go of the Factory Reset button, the router will stay in TFTP mode for around 2 minutes, after which the router will reboot into normal operating mode

Most DrayTek Vigor routers

The 3 LEDs on the left will blink rapidly in unison:

Vigor 2760

The ACT and USB2 LEDs will blink rapidly in unison:

Vigor 2762

The ACT LED will blink rapidly:

Vigor 2762Vac

The ACT and adjacent LED will blink rapidly in unison:

Vigor 2862 & 2926

The LEDs blink in a star pattern, with the center LED staying lit:

Vigor 2952 & 3220

All LEDs except the center three LEDs will blink rapidly in unison:

Step 6 - Wait for the router to restart with the new firmware

Once the firmware has been sent to the router, wait for it to load the uploaded firmware file
Older routers such as the Vigor 2820 and Vigor 2830 can spend up to 5 minutes upgrading firmware.
Newer routers such as the Vigor 2860 and Vigor 2862 can finish upgrading within 1-2 minutes.

Do not power off the router until it has rebooted with the new firmware and is back to normal operation

Once the router has restarted, the ACT light should blink once per second, indicating that it is operating normally:

• If the Vigor router had standard .all firmware sent to it, the router will be accessible on the IP address it was on prior to the reflash with all original configuration present. Connect it back up to the network and use the router as normal.
• If the Vigor router had .rst firmware sent to it, the router will be back to its factory default configuration, with an IP address of 192.168.1.1. Connect it back up to the network and reconfigure the router.