DrayTek UK Users' Community Forum

How to make complaint

01 Aug 2014 10:22 #80836 by neesy111

How to make complaint was created by neesy111

Does anyone know how I make a formal complaint to Draytek?

Our router has went faulty for the 2nd time in 8 months which is completely unacceptable.

Please Log in or Create an account to join the conversation.

01 Aug 2014 10:45 #80837 by babis3g

Replied by babis3g on topic Re: How to make complaint

You need email info@draytek.co.uk & they will tell you, Never made a complaint to know the process but that email they will advise you

Please Log in or Create an account to join the conversation.

01 Aug 2014 17:45 #80847 by admin

Replied by admin on topic Re: How to make complaint

Seems very unusual; was it the same problem the second time, or something different?
What is the problem ?

Forum Administrator

Please Log in or Create an account to join the conversation.

Moderators: Chris, Sami