DrayTek UK Users' Community Forum

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2860ac with Vodafone Superfast - connection dropping

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24 Mar 2022 18:51 #100879 by an1uk
2860ac with Vodafone superfast, using Vodafone supplied username and password. Have tried v3.91 BT, and v3.91 vector 2 firmwares. Have left it connected for a few weeks.

Thanks.

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24 Mar 2022 19:18 #100880 by pharcyder
What do your line stats look like?

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24 Mar 2022 23:02 #100882 by an1uk

pharcyder wrote:
What do your line stats look like?


Disconnections happen seemingly at random, roughly 2 times a day. Vodafone supplied router rarely drops connection.

Line Statistics

Downstream Upstream
Actual Rate 72373 Kbps 18591 Kbps
Attainable Rate 72171 Kbps 18587 Kbps
Path Mode Fast Fast
Interleave Depth 1 1
Actual PSD 7. 8 dB 14. 7 dB
Near End Far End
Trellis ON ON
Bitswap ON ON
ReTx 0 1
SNR Margin 3 dB 5 dB
Attenuation 17 dB 20 dB
CRC 0 21340
FECS 0 s 134148 s
ES 0 s 13472 s
SES 0 s 27 s
LOSS 0 s 7 s
UAS 30 s 13030 s
HEC Errors 0 0
RS Corrections 0 0
LOS Failure 0 0
LOF Failure 0 0
LPR Failure 0 0
NCD Failure 0 0
LCD Failure 0 0
NFEC 254 32
RFEC 14 16
LYSMB 4947 16

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27 Mar 2022 00:39 #100884 by edinburgh
Your stats show interleave depth 1, which suggests either some problems on the line or a result of the router dropping the connection too frequently. It's not clear how long this current connection, as exemplified by your stats, has been up, but in terms of error count, it all looks good.

Our Draytek frequently dropped the connection when our SNR was 3db. Increasing the SNR on your Draytek might help stabilise the situation, but at the cost of speed. I suggest raising the SNR to 6db at least as a temp measure. (Remember to save the setting, per Hornbyp's instructions.)

I'll repeat here what I said before: I don't think older Draytek routers (like 2860 or 2762 etc) are handling Huawei cabinets well, which you're clearly connected to. That's why your Vodafone, which has a newer Broadcom chipset, as opposed to an older Lantiq chipset on the above Draytek routers, is much better at being in sync.

The newer Lantiq chipsets (like the one in my Fritzbox 7530) are comparable to Broadcom ones.

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