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2820Vn Phone not ringing when PSTN call incoming

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26 Jul 2009 22:44 #56881 by graviton
2820Vn Phone not ringing when PSTN call incoming was created by graviton
Connected my Philips CD645 telephone to my Daytek 2820Vn. When I call my POTS/PSTN phone number (e.g. from my mobile) I get a ring tone but the philips phone doesn't actually ring or answer.

I don't understand because I can't see any VOIP settings to turn POTS/PSTN incoming calls on. I think it is just supposed to do this automatically but it doesn't.

When I call my VOIP number (e.g. from my mobile) I get a ring tone and the Philips phone does ring.

Has anyone had this problem ? Am I doing something wrong ?

Any help or ideas welcomed. Thanks.

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26 Oct 2009 16:17 #58488 by simonbrighton
Replied by simonbrighton on topic Re: 2820Vn Phone not ringing when PSTN call incoming

graviton wrote: Connected my Philips CD645 telephone to my Daytek 2820Vn. When I call my POTS/PSTN phone number (e.g. from my mobile) I get a ring tone but the philips phone doesn't actually ring or answer.

I don't understand because I can't see any VOIP settings to turn POTS/PSTN incoming calls on. I think it is just supposed to do this automatically but it doesn't.

When I call my VOIP number (e.g. from my mobile) I get a ring tone and the Philips phone does ring.

Has anyone had this problem ? Am I doing something wrong ?

Any help or ideas welcomed. Thanks.



Weird! I had the exact opposite problem with my 2820vn and my Philips DECT phone. Incoming calls on the PSTN line made it ring but incoming VoIP didn't.

I went to Argos and "blew" £9.99 on a "Basic DECT phone" to replace the £180 Philips and it works fine with both!

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