DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

UK PBX Helpline

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11 Feb 2010 12:50 #60476 by admin
UK PBX Helpline was created by admin
The DrayTek IP PBX helpline (technical support) number is

0845 557 0279

This is for users in the UK/Ireland only for the VigorIPPBX 2820 and 3510.
Please have your PBX serial number to hand when calling.

(But you can use the forum too of course and the normal online support)

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07 Mar 2011 12:52 #66675 by steviem
Replied by steviem on topic Re: UK PBX Helpline
Twice today the line has gone dead immediatley after me saying that I have some questions on the IP PBX 2820. Fault on the line or a support helpline that does not want to help?

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26 Apr 2011 12:27 #67451 by nick-a
Replied by nick-a on topic Re: UK PBX Helpline
This number just starts playing music as soon as you call it?

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03 Feb 2012 09:53 #71059 by roundst
Replied by roundst on topic Re: UK PBX Helpline
yes it does play music, but i can confirm that this number is still valid.

I rang it yesterday and was connected after about minute to a helpful chap who made some suggestions as to changes to the router to try and solve an issue with our phone connections.

Am monitoring the situation, and have a call reference for any followups

Thanks

:)

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16 Feb 2017 14:28 #88264 by rc-worcs
Replied by rc-worcs on topic Re: UK PBX Helpline
Why do you not support the BX2000ac as well?

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17 Feb 2017 06:40 #88274 by admin
Replied by admin on topic Re: UK PBX Helpline
They do... you are commenting on a message which is 7 years old... :-)

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