Where can i adjust, upload or turn off the music on hold?

I have the latest UK firmware 3.5.5

I have looked pretty much everywhere.

thank u

I too can't find the option

Its very annoying, there is simply no mention of it in the manual

the problem too, if you use a gsm codec on the handset, the music on hold sounds like an old 56K dial up modem!!!

its sounds terrible and our customers often remark on it!

It's user prompt 11. A wav file can be uploaded using the web prompt upload, the wav file needs to be renamed according to the ning format explained on the page.

Also there is a propnt utility thy can be used to upload the prompts, it can be downloaded from the site.

The best format to upoad seems to be G711, 8 bit, 8kbps. If you're uploading a file change the format of the wav first using a audio editing programme (XP sound recorder can also do this)