DrayTek UK Users' Community Forum
Help, Advice and Solutions from DrayTek Users
BX2000 AC - no audio on trunk issues
- admin3
- Offline
- Site Admin
Less
More
- Posts: 604
- Thank you received: 0
11 Nov 2016 09:35 #87271
by admin3
Forum Administrator
Replied by admin3 on topic Re: BX2000 AC - no audio on trunk issues
That's interesting, and rather good news. It's possible that the SIP / UDP session is being closed after 15 minutes of being idle by the 4G modem it's going through. Have you tried reducing the registration timer / Expiry time on the SIP trunk to 5-10 minutes?
Forum Administrator
Please Log in or Create an account to join the conversation.
- worcs
- Topic Author
- Offline
- Junior Member
Less
More
- Posts: 15
- Thank you received: 0
14 Nov 2016 13:39 #87302
by worcs
Replied by worcs on topic Re: BX2000 AC - no audio on trunk issues
Admin, thanks for your feedback. I have reduced down to 30 seconds and no luck. Still deregisters trunk after about 5 minutes. Then reregisters again after a few more. Ill keep an eye on it.
Could you advise if there is a log/ technique I can look at on WAN 4 to isolate any SIP traffic and see whats going on?
Could you advise if there is a log/ technique I can look at on WAN 4 to isolate any SIP traffic and see whats going on?
Please Log in or Create an account to join the conversation.
- admin3
- Offline
- Site Admin
Less
More
- Posts: 604
- Thank you received: 0
14 Nov 2016 14:38 #87303
by admin3
Forum Administrator
Replied by admin3 on topic Re: BX2000 AC - no audio on trunk issues
Well, packet capture wouldn't be an option, I think getting the output of "voip debug show -w" when it's working and when it's not working should give some indication of what's happening.
It may also be worth getting a PC connected directly to the WAN4 USB modem and see how a SIP client with those trunk details behaves with that, to help narrow down whether the issue is with the PBX or the modem.
It may also be worth getting a PC connected directly to the WAN4 USB modem and see how a SIP client with those trunk details behaves with that, to help narrow down whether the issue is with the PBX or the modem.
Forum Administrator
Please Log in or Create an account to join the conversation.
- worcs
- Topic Author
- Offline
- Junior Member
Less
More
- Posts: 15
- Thank you received: 0
15 Nov 2016 17:23 #87310
by worcs
Replied by worcs on topic Re: BX2000 AC - no audio on trunk issues
Thanks Admin3
I've been using a SIP deskphone registered directly (bypassing PBX) with my SIP provider for around 3 years over 3G/4G. No issues with this or previous Draytek routers.
I have monitored it for a day now and while the trunk did register, deregister, register etc for a while. It does not do it now, and has remained registered as far as I can tell for about 24 hours or so. With a timeout value set at 30 seconds.
I don't know if there is a training mode or something on the router trying to detect the timeout value, but it seems unlikely.
I'll keep an eye on it for a few days and post up the results. It's looking promising at the moment, all functions working.
Thanks for help so far.
I've been using a SIP deskphone registered directly (bypassing PBX) with my SIP provider for around 3 years over 3G/4G. No issues with this or previous Draytek routers.
I have monitored it for a day now and while the trunk did register, deregister, register etc for a while. It does not do it now, and has remained registered as far as I can tell for about 24 hours or so. With a timeout value set at 30 seconds.
I don't know if there is a training mode or something on the router trying to detect the timeout value, but it seems unlikely.
I'll keep an eye on it for a few days and post up the results. It's looking promising at the moment, all functions working.
Thanks for help so far.
Please Log in or Create an account to join the conversation.
- rc-worcs
- Offline
- New Member
Less
More
- Posts: 4
- Thank you received: 0
22 Dec 2016 09:55 #87569
by rc-worcs
Replied by rc-worcs on topic Re: BX2000 AC - no audio on trunk issues
Been a month now, and all works fine with the SIP registration and audio over 3G/4G dongle on Three. No degistration etc etc.
The voicemailbox could do with work though. I deleted a voicemail and its still there, although the voicemail indicator goes off. Still there a month later and can't delete it. Some messages you can, some you can't.
The voicemailbox could do with work though. I deleted a voicemail and its still there, although the voicemail indicator goes off. Still there a month later and can't delete it. Some messages you can, some you can't.
Please Log in or Create an account to join the conversation.
Moderators: Chris, Sami
Copyright © 2024 DrayTek