Hi, I hav a draytek 2950 router with 2 wan connections setup.

But the failover only works when one of the wan cables is physically pulled out of the 2950 router.

However if any of the wan connections is actually down, no switching takes place. (this can be, simulated by turning off my ISP's router)

Thanks

check your load balance policies. there are auto failover settings in the policies themselves which apply when "always on" is selected under general settings.

Thanks Louis-m, will give that a shot today and get back to you.
Client is getting a bit worried and frankly so was I (this is my 1st Draytek )