DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Vigor 120 connection problem

  • wariogre
  • Topic Author
  • Offline
  • New Member
  • New Member
More
12 Oct 2009 11:55 #58229 by wariogre
Vigor 120 connection problem was created by wariogre
Hello

I can't get the Vigor 120 to connect to a BT internet line for more than a few minutes before the ASDL link goes down and it has to retrain.

I have tried the available firmware updates on the modem, it is currently on :

Firmware - dslapi_test
ADSL firmware - 332201_A Annex A

None of the firmware updates improved the problem at all.

I have 2 new vigor 120's and they are both giving the same problem. When I connect up the BT router to the line its completely stable for days on end.

I sent a support request to Draytek on the 9th of October but have had no reply from them at all.

Any help solving this problem would be appreciated

Please Log in or Create an account to join the conversation.

More
12 Oct 2009 14:30 #58234 by macavity
Replied by macavity on topic Vigor 120 connection problem
Did you submit via the draytek.co.uk website? I'd recommend e-mailing info@draytek.co.uk if you don't get a reply to the support request.

Please Log in or Create an account to join the conversation.

More
14 Oct 2009 11:59 #58264 by mosshill
Replied by mosshill on topic Vigor 120 connection problem
Can you post any setting your using and have you solved the problem

Please Log in or Create an account to join the conversation.

Moderators: ChrisSami