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2820 and BT Openreach modem

  • kingussie
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17 Jun 2011 15:12 #68295 by kingussie
2820 and BT Openreach modem was created by kingussie
Hi
We have just upgraded our broadband to BT Infinity Business and have our 2820 connecting correctly after a bit of fiddling around. We have a customer who wants the same setup but has BT Infinity Home Hub, we can get a good connection but can't access Internet, looks like some sort of DNS thing. Does anyone know if there's a difference between the setups of the two packages? Thanks

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18 Jun 2011 20:27 #68302 by misterg
Replied by misterg on topic Re: 2820 and BT Openreach modem
It should work fine.. I have the same config working.
is the WAN2 link setup for DHCP and WAN1 disabled?

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19 Jun 2011 17:53 #68311 by kingussie
Replied by kingussie on topic Re: 2820 and BT Openreach modem
lan 1 is disabled and lan2 dhcp
it is like the DNS is blocked
jr

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19 Jun 2011 19:12 #68314 by voodle
Replied by voodle on topic Re: 2820 and BT Openreach modem
Is the draytek on 192.168.1.1 and the home hub on 192.168.1.254? That would stop internet access from working as local PCs would be trying to reach .254 directly rather than using the router as the gateway.

The best setup, is if you've got the white openreach modem is to plug that into WAN2 and set up the connection using PPPoE which will work best.

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19 Jun 2011 22:35 #68315 by misterg
Replied by misterg on topic Re: 2820 and BT Openreach modem

Voodle wrote:
The best setup, is if you've got the white openreach modem is to plug that into WAN2 and set up the connection using PPPoE which will work best.



This..
Under Wan settings enable PPPoE and have "bthomehub@btinternet.com" as the username.. and i just use "password" as the password.

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20 Jun 2011 08:13 #68318 by kingussie
Replied by kingussie on topic Re: 2820 and BT Openreach modem
the IP and gate way of the LAN side I don't thing is an issue
we use 192.168.23.1 as the router IP gate way ..

Yes it is using the open reach modem on WAN2 and connecting OK
we can ping eg www.bbc.com ok
but surfing is like as if in teacle
Take the same hardware same setting aprt form username and password
and it will fly on a infinty buseness connection
revert back to the BT Home hub and it too flys on the Home system

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