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Vigor 2920 + Vigor 210 PPPoE session drops

  • nameofthedragon
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19 Jun 2012 17:42 #72668 by nameofthedragon
Vigor 2920 + Vigor 210 PPPoE session drops was created by nameofthedragon
We use a V2920 dual-WAn router with two V120 modems. Each modem has its own ADSL line, provided by TalkTalk Business. The router is configured to keep both lines up permanently and we have a load balancing policy and some QoS for marshalling various traffic to the different lines.

My WAN2 port has starting reporting that it is 'bouncing'. In the log I get a load of PPPoE stuff - the log extract below shows a typical down/up/down cycle, which repeats over the course of 5 to 10 minutes.

The line sync is stable, this is only the PPP session that is dropping. The ISP (TalkTalk Business) predictably says there is nothing wrong their end, but they confirm they are seeing dozens of auth requests from the router.

All the while, WAN1, which is configured identically except for the static IP and username/password, is completely stable and generates very little traffic.

What could be causing this? I don't understand what the detailed PPPoE log is trying to tell me. Can anyone see any clues here?

SysT msg
19/06/2012 16:14:11 WAN 2 is down.
19/06/2012 16:14:12 WAN2 PPPoE ==> V:1 T:1 PADT ID:6
[...]
19/06/2012 16:14:47 WAN2 PPPoE <== V:1 T:1 PADS ID:6
19/06/2012 16:14:47 WAN2 PPPoE ==> Protocol:LCP(c021) ConfReq Identifier:0x00 MRU: 1500 ##
19/06/2012 16:14:50 WAN2 PPPoE ==> Protocol:LCP(c021) ConfReq Identifier:0x01 MRU: 1500 ##
19/06/2012 16:14:53 WAN2 PPPoE ==> Protocol:LCP(c021) ConfReq Identifier:0x02 MRU: 1500 ##
19/06/2012 16:14:54 statistic: WAN1: Tx 176 Kbps, Rx 62 Kbps (5 min average)
19/06/2012 16:14:54 statistic: Session Usage: 957 (5 min average)
19/06/2012 16:14:56 WAN2 PPPoE ==> Protocol:LCP(c021) ConfReq Identifier:0x03 MRU: 1500 ##

[... this all repeats several times...]

19/06/2012 16:33:59 WAN 2 is up.
19/06/2012 16:34:03 WAN2 PPPoE ==> Protocol:LCP(c021) EchoReq Identifier:0x01Magic Number: 0x0 00 00 ##
19/06/2012 16:34:06 WAN2 PPPoE ==> Protocol:LCP(c021) EchoReq Identifier:0x02Magic Number: 0x0 00 00 ##
19/06/2012 16:34:09 WAN2 PPPoE ==> Protocol:LCP(c021) EchoReq Identifier:0x03Magic Number: 0x0 00 00 ##
19/06/2012 16:34:12 WAN2 PPPoE ==> Protocol:LCP(c021) TermReq Identifier:0x04 ##
19/06/2012 16:34:15 WAN2 PPPoE ==> Protocol:LCP(c021) TermReq Identifier:0x05 ##
19/06/2012 16:34:18 WAN2 PPPoE ==> Protocol:LCP(c021) TermReq Identifier:0x06 ##
19/06/2012 16:34:19 WAN2 PPPoE <== Protocol:LCP(c021) EchoReq Identifier:0x00Magic Number: 0x4a2b b0 0f ##
19/06/2012 16:34:21 WAN 2 is down.

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  • nameofthedragon
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21 Jun 2012 17:46 #72683 by nameofthedragon
Replied by nameofthedragon on topic Re: Vigor 2920 + Vigor 210 PPPoE session drops
I noticed there were authentication failures, so I reset the PPPoE credentials and rebooted and everything worked fine for a few hours. Now the line is going up and down again exactly as before. This time resetting the creds doesn't fix the issue. It goes like this:

RouterT SysT msg
Jun 18 18:45:52 18/06/2012 18:45:38 WAN 2 is up.
Jun 18 18:45:56 18/06/2012 18:45:42 WAN2 PPPoE ==> Protocol:LCP(c021) EchoReq Identifier:0x12Magic Number: 0x0 00 00 ##
Jun 18 18:46:00 18/06/2012 18:45:45 WAN2 PPPoE ==> Protocol:LCP(c021) EchoReq Identifier:0x13Magic Number: 0x0 00 00 ##
Jun 18 18:46:03 18/06/2012 18:45:48 WAN2 PPPoE ==> Protocol:LCP(c021) EchoReq Identifier:0x14Magic Number: 0x0 00 00 ##
Jun 18 18:46:06 18/06/2012 18:45:51 WAN2 PPPoE ==> Protocol:LCP(c021) TermReq Identifier:0x15 ##
Jun 18 18:46:06 18/06/2012 18:45:51 WAN2 PPPoE <== Protocol:LCP(c021) TermAck Identifier:0x15 ##
Jun 18 18:46:06 18/06/2012 18:45:51 WAN 2 is down.



It looks almost like WAN2 is requesting the link termination. But why? Any ideas anyone?

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21 Jun 2012 18:00 #72684 by babis3g
i am not that experience guy but i have a case where the wan2 in some settings will not work so still investigating ....just a suggestion...check dns servers??? as mine just find out the isp dns servers will not respond to dns benchmark so i guess to draytek??

i have wan 1 talk tlak adsl and wan2 virgin...so seems virgin dns have issue so something happening and not allowing to load wan 2....don't know

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22 Jun 2012 17:48 #72700 by babis3g

babis3g wrote: i am not that experience guy but i have a case where the wan2 in some settings will not work so still investigating ....just a suggestion...check dns servers??? as mine just find out the isp dns servers will not respond to dns benchmark so i guess to draytek??

i have wan 1 talk tlak adsl and wan2 virgin...so seems virgin dns have issue so something happening and not allowing to load wan 2....don't know


i have reply in this thread if will help you
http://www.forum.draytek.co.uk/viewtopic.php?f=2&t=17377&p=72699#p72699

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04 Jul 2012 14:41 #72837 by babis3g
there is new version 3.6.0 to try

New Features
􀁺 Support IPv6.
􀁺 Support Smart Bandwidth Limit.
􀁺 Support DNS setting for each LAN subnet.
􀁺 Support LAN wired 802.1x.
􀁺 Support QoS retag.




Plus Many Fixes....

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