Hi there,

Got a new Vigor 2830, however this is not the only Vigor router I am having this issue with.

Simple fault in that neither open ports, or port redirection will work. The data firewall has not been changed from standard. I have changed the remote management ports from 80 to 81 and 443 to 444, I have also changed the ssl vpn port to 448.

when testing just port 80 to an internal site, port checkers(ping.eu) says the port is closed. however no ports I try work.

Any support would be greatly appreciated.

Thanks,
James

Open ports is a very commonly used feature...so I'd check if it works from a real
remote client, rather than an online tool/simulator firstly. I assume also that you
do actually have a service running on those ports.

HI there,

Yes I have tried it from a real client, the tool is just a basic checker but does work. There is a internal site that is running on that port so I know that part is ok. It is on the latest firmware also.

try change the SSL VPN > Web Access Control >> General Setup the port to 9443
Have a look these guides
http://www.draytek.co.uk/archive/kb_vigor_portforwarding.html
http://www.draytek.com/index.php?option=com_k2&view=item&id=1797&Itemid=293&lang=en
http://www.draytek.com/index.php?option=com_k2&view=item&id=1796&Itemid=293&lang=en

Also at System Maintenance >> Management have a look if is any conflict or may need to enable internet access from wan

Latest firmware for the Single Band (SB) is 3.6.7.1

The internal site; does it have its default gateway set correctly ?

That is a good question, and may be key to the problem. I can't get access now until I am actually onsite to find out but the next time I am out I will find out