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Router or phone

  • sarahdavies22
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05 Aug 2017 13:17 #1 by sarahdavies22
Router or phone was created by sarahdavies22
Hi. I have a unusual problem and would be grateful for any advice..

I have a 2860. Suddenly, no phone or broadband, but if I disconnect or turn the router off, I get a dial tone and can make phone calls. The second I power up or reconnect the router, I get no dial tone and my cordless handsets display a "check phone line" message.

I have an MK1 phone socket.

Thanks.
Sarah

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06 Aug 2017 06:45 #2 by adrianh54
Replied by adrianh54 on topic Re: Router or phone
You need to call your service provider , that is a line fault.

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