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BT Infinity connection drops - 2762ac

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11 Apr 2019 22:43 #94371 by stevmoll
Replied by stevmoll on topic Re: BT Infinity connection drops - 2762ac
That's what I thought but I have no automatic reboot setup.

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12 Apr 2019 09:45 #94372 by haywardi
Replied by haywardi on topic Re: BT Infinity connection drops - 2762ac
Hi Steve,

No my date seems stable. However, the uptime counter will tell you if your router is rebooting.

Iain

Iain

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12 Apr 2019 12:58 #94373 by x64

stevmoll wrote: That's what I thought but I have no automatic reboot setup.


Try these things.
Update to 3.9.0_BT
Do NOT stay continually logged into web admin console (if you were)
Avoid use of USB devices on the router. If you need continuous logging , use a Raspberry pi as a syslog Server.
Consider possibility of power fluctuations causing the restarts.
Use cli command ‘sys ver dbg’ to see if a bug check is recorded. There is a KB article about unexpected restarts. I’d recommend you view it (but it didn’t resolve my issues)

Possibly the first two things on my list reduced the number of unexpected restarts that my home router was experiencing. I was getting one or two a week. As of last night it had been up for 900 hours. I’m at work now but no doubt, fate will cause a restart as soon as I hit Submit”!

I was able to resume logging to usb as well (but currently that is to a brand new sandisk stick)

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