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Vigor 167 - Unable to upgrade firmware 5.2.6 without factory reset

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13 Mar 2025 08:46 #104694 by Draytek Lover
Hi everyone,I've noticed that upgrading to firmware version 5.2.6 from previous versions is not possible without performing a factory reset. This means that a direct upgrade will not work, and resetting the device is required. This is a major issue for those managing routers deployed in multiple locations. Performing a factory reset on already configured and fully functional devices is highly disruptive. It’s practically unthinkable to visit every single site just to update the firmware. Has anyone found a workaround, or is this an intentional requirement from DrayTek? Looking forward to your insights! 

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13 Mar 2025 12:02 - 13 Mar 2025 12:04 #104695 by ianfretwell
Don't know if you'd seen this but the international release notes have this extra passage not included on the UK release notes (doesn't really help you though):-

Known Issue
To enhance security, firmware version 5.2.3 and the later version modified some system default values and implemented RE pattern checks and command injection checks on system parameters, fields, and values. These changes may cause configuration incompatibilities. Customers attempting to upgrade to the new firmware version may encounter issues such as the firmware version not changing after the upgrade or being unable to import previously backed-up configuration files. In such cases, we recommend that customers reset to factory default settings and reconfigure to resolve the issue.
Last edit: 13 Mar 2025 12:04 by ianfretwell.

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13 Mar 2025 13:01 #104696 by Draytek Lover
Oh, great… that’s exactly what I needed to hear right now!I’ve got a lot of these routers spread all over Italy, and if this means I’ll have to manually reset and reconfigure them just to get the firmware update to stick, that’s a nightmare scenario. We’re talking remote sites, minimal local IT support, and now potential downtime if something goes sideways. Have they at least provided a way to check in advance whether a specific config will cause issues? Or is it just trial and error - update, hope for the best, and factory reset if it fails? Because if that’s the case, I’m going to need a very strong coffee before I even start planning this rollout...

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