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AP900 not working with Apple & Android Devices
- tbmuk
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27 Apr 2015 10:47 #83271
by tbmuk
AP900 not working with Apple & Android Devices was created by tbmuk
Hi,
I set up a 2860NVP with AP900 for a customer, all the AP have the same SSID and Passwords, the issue I have is when I connect a Windows tablet or phone the internet works fine. But when I connect a Apple or Android tablet or phone, the devices connect but will not surf the internet.
I have investigated on a iMac, the Wifi adapter displays the IP etc but not the router address, this is set to 0.0.0.0 if I enter all the details manually the iMac works fine.
Any advice would be really appreciated.
regards
I set up a 2860NVP with AP900 for a customer, all the AP have the same SSID and Passwords, the issue I have is when I connect a Windows tablet or phone the internet works fine. But when I connect a Apple or Android tablet or phone, the devices connect but will not surf the internet.
I have investigated on a iMac, the Wifi adapter displays the IP etc but not the router address, this is set to 0.0.0.0 if I enter all the details manually the iMac works fine.
Any advice would be really appreciated.
regards
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- ghostworks
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23 Jul 2015 09:33 #83955
by ghostworks
Replied by ghostworks on topic Re: AP900 not working with Apple & Android Devices
Any luck in sorting this out
I'd imagine it's down to the DHCP server in the router not handing it out
I'd imagine it's down to the DHCP server in the router not handing it out
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- the pit
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29 Jul 2015 19:32 #83997
by the pit
Replied by the pit on topic Re: AP900 not working with Apple & Android Devices
try creating a new identity. You may also have to delete the key chain access os the macs see the network as a new connection.
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- geroi
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31 Jul 2015 20:39 #84012
by geroi
Replied by geroi on topic Re: AP900 not working with Apple & Android Devices
Update firmware, we've had the same problem with iPods.
Release Notes for VigorAP 900
Firmware Version : 1.1.5.2
Release Date : 18th March 2015
Applicable Models : VigorAP 900
Locale : UK ONLY
***********************************************************************************
[New Features]
None.
[Improvement]
1. Resolved an interoperability issue with Apple wireless clients on 5GHz wireless interface.
Release Notes for VigorAP 900
Firmware Version : 1.1.5.2
Release Date : 18th March 2015
Applicable Models : VigorAP 900
Locale : UK ONLY
***********************************************************************************
[New Features]
None.
[Improvement]
1. Resolved an interoperability issue with Apple wireless clients on 5GHz wireless interface.
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- NeilH
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01 Aug 2015 21:35 #84016
by NeilH
Replied by NeilH on topic Re: AP900 not working with Apple & Android Devices
There is a version 1.1.5.3 which has been available for a while on the UK site.
Neil..
Neil..
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