DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

VigorPhone 350 - New Setting

More
14 Feb 2010 20:41 #60528 by admin
Replied by admin on topic VigorPhone 350 - New Setting
Nope, I don't work there, so I probably wouldn't know the names, but DrayTEL don't operate by phone, except for the paid-for accounts. i.e. DrayTEL free accounts are supported only by email...but they do reply to every email...so re-send; they probably didn't get. If it's a follow up, maybe it slipped out somehow, so give them a reminder... Point taken on the PBX but actually things are now pretty good; a few features I'd like to see added still though.



Forum Administrator

Please Log in or Create an account to join the conversation.

  • timbelfall
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
15 Feb 2010 10:40 #60532 by timbelfall
Replied by timbelfall on topic VigorPhone 350 - New Setting
Hi admin, we have a paid for account so we have been in phone contact with DrayTel.

For a small business system not being able to transfer an external call to another internal extension is a big issue, as well as not having a central voice mail box. These should all be fixable in time, but really should have been sorted out before launch.

Please Log in or Create an account to join the conversation.

Moderators: ChrisSami