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2820vn "bricked" after firmware update

  • marcw
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14 Feb 2012 17:36 #71218 by marcw
Replied by marcw on topic Re: 2820vn "bricked" after firmware update
I think so- I need to find the receipt. If it's < 2 years, will it still be covered?

*update*

Found a config file save from 2009, so I guess that's a non-starter.

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Marc

Cleopatra Consultants Ltd

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14 Feb 2012 17:56 #71219 by rj
Hi,

Yeah.... :-(

Can you please do this test again :

- power OFF router
- power ON router WHILE you press reset button at the same time

What led's light ?

regards,

rj

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14 Feb 2012 18:50 #71220 by marcw
Replied by marcw on topic Re: 2820vn "bricked" after firmware update
Still the same. First column of lights flash for a few seconds, then there is an audible click and it settles down to the "hollow square" display as before.

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Marc

Cleopatra Consultants Ltd

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15 Feb 2012 10:34 #71224 by rj
Hi,

Ok,

Can you leave a MS-DOS command prompt with a "ping 192.168.1.1 -t" while you do this process ? (don´t forget to use a fixed IP on your PC (Ex: 192.168.1.10)).

Check if you get a ping reply while that 1st column lights.

About the audible click, it´s normal on Vigor VoIP models, since it´s the PSTN relay internal switch initializing.

regard,

rj

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15 Feb 2012 15:44 #71231 by marcw
Replied by marcw on topic Re: 2820vn "bricked" after firmware update
host destination unreachable

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Marc

Cleopatra Consultants Ltd

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15 Feb 2012 15:55 #71232 by marcw
Replied by marcw on topic Re: 2820vn "bricked" after firmware update
I've bitten the bullet and got myself a new 2830vn+ to replace the "brick" - if it is recoverable in any way, I'll use it for one of my colleagues, so still interested in solutions.

However: does anyone know if you can upload a 2820 config to a 2830, to save laboriously keying everything in again?

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Marc

Cleopatra Consultants Ltd

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