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Dial In VPN Keeps dropping
- draytek_2865_2
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07 Jul 2023 10:15 #102636
by draytek_2865_2
Dial In VPN Keeps dropping was created by draytek_2865_2
Hello,
My SSL vpn keeps dropping after ten or so mins, there is no exact pattern to the time, it will reconnect again but it's really annoying. I have tried all the VPN options like PPTP and they all seem to do the same so I am guessing it's an issue on the Draytek setup but I can't seem to find anything.
In the log I am getting the below on the SSL connection.
The Draytek is running the latest firmware. 2865 Router
All dial in users have the same issue.
[2023-07-07 10:08:44] ** { ERROR } Incoming Error while reading from server, len = -1.
[2023-07-07 10:08:44] ** { ERROR } WSAGetLastError: 10054
[2023-07-07 10:08:44] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:45] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:45] ** { ERROR } fake_send: WSAGetLastError: 10054
[2023-07-07 10:08:45] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:45] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:46] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:46] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:46] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:47] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:47] ** { ERROR } fake_send: WSAGetLastError: 10054
[2023-07-07 10:08:47] ** { ERROR } Send SSL VPN Tunnel Keep Alive Request error sent = 0.
[2023-07-07 10:08:47] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:47] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:47] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:48] ** { ERROR } fake_send: WSAGetLastError: 10054
[2023-07-07 10:08:48] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:48] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:48] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:49] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:49] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:49] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:52] ** { ERROR } fake_send: WSAGetLastError: 10054
[2023-07-07 10:08:52] ** Status: Close SSL Connection
[2023-07-07 10:08:52] ** Status: No connection
Anyone have any suggestions as what it could be?
Thanks!
My SSL vpn keeps dropping after ten or so mins, there is no exact pattern to the time, it will reconnect again but it's really annoying. I have tried all the VPN options like PPTP and they all seem to do the same so I am guessing it's an issue on the Draytek setup but I can't seem to find anything.
In the log I am getting the below on the SSL connection.
The Draytek is running the latest firmware. 2865 Router
All dial in users have the same issue.
[2023-07-07 10:08:44] ** { ERROR } Incoming Error while reading from server, len = -1.
[2023-07-07 10:08:44] ** { ERROR } WSAGetLastError: 10054
[2023-07-07 10:08:44] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:45] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:45] ** { ERROR } fake_send: WSAGetLastError: 10054
[2023-07-07 10:08:45] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:45] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:46] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:46] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:46] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:47] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:47] ** { ERROR } fake_send: WSAGetLastError: 10054
[2023-07-07 10:08:47] ** { ERROR } Send SSL VPN Tunnel Keep Alive Request error sent = 0.
[2023-07-07 10:08:47] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:47] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:47] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:48] ** { ERROR } fake_send: WSAGetLastError: 10054
[2023-07-07 10:08:48] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:48] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:48] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:49] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:49] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:49] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2023-07-07 10:08:52] ** { ERROR } fake_send: WSAGetLastError: 10054
[2023-07-07 10:08:52] ** Status: Close SSL Connection
[2023-07-07 10:08:52] ** Status: No connection
Anyone have any suggestions as what it could be?
Thanks!
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- e.ringrose
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24 Sep 2023 20:12 #102880
by e.ringrose
Replied by e.ringrose on topic Re: Dial In VPN Keeps dropping
Install the latest firmware (4.4.3) and see if the issue remains.
What is the idle timeout set to?
What is the idle timeout set to?
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- Paul
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18 Sep 2024 15:46 #103873
by Paul
Replied by Paul on topic Re: Dial In VPN Keeps dropping
We have the same issue, 9 of our users get disconected at the same time.
** { ERROR } Incoming Error while reading from server, len = -1.
[2024-09-18 11:51:43] ** { ERROR } WSAGetLastError: 10054
[2024-09-18 11:51:43] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2024-09-18 11:51:43] ** { ERROR } fake_send: WSAGetLastError: 10054
[2024-09-18 11:51:44] ** { ERROR } fake_send: WSAGetLastError: 10054
[2024-09-18 11:51:44] ** { ERROR } fake_send: WSAGetLastError: 10054
[2024-09-18 11:51:44] ** { ERROR } Send SSL VPN Tunnel Keep Alive Request error sent = 0.
[2024-09-18 11:51:44] ** { ERROR } fake_send: WSAGetLastError: 10054
[2024-09-18 11:51:44] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2024-09-18 11:51:44] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2024-09-18 11:51:44] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRU
Please help
** { ERROR } Incoming Error while reading from server, len = -1.
[2024-09-18 11:51:43] ** { ERROR } WSAGetLastError: 10054
[2024-09-18 11:51:43] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2024-09-18 11:51:43] ** { ERROR } fake_send: WSAGetLastError: 10054
[2024-09-18 11:51:44] ** { ERROR } fake_send: WSAGetLastError: 10054
[2024-09-18 11:51:44] ** { ERROR } fake_send: WSAGetLastError: 10054
[2024-09-18 11:51:44] ** { ERROR } Send SSL VPN Tunnel Keep Alive Request error sent = 0.
[2024-09-18 11:51:44] ** { ERROR } fake_send: WSAGetLastError: 10054
[2024-09-18 11:51:44] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2024-09-18 11:51:44] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE
[2024-09-18 11:51:44] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRU
Please help
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- Matthew
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22 Sep 2024 12:26 #103895
by Matthew
Replied by Matthew on topic Re: Dial In VPN Keeps dropping
All users at the same time, regardless of VPN type, are you sure you don't have connectivity issues?
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- Paul
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22 Sep 2024 20:25 #103896
by Paul
Replied by Paul on topic Re: Dial In VPN Keeps dropping
Hi Matthew, our system uptime does not change, i would have thought if we lost connectivity then that would reset to 0?
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- ianfretwell
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23 Sep 2024 09:08 #103904
by ianfretwell
Replied by ianfretwell on topic Re: Dial In VPN Keeps dropping
System uptime and connection uptime are separate things though...if the line drops the system (i.e. OS) is still 'up'.
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