DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Re: 2927AC Fixed IP comment corrupted and reboots with v4.4.5 firmware

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19 Sep 2024 12:50 #103879 by viper5500
Tried Firmware 4.4.5.5 this morning on a brand new 2927ax we were configuring.
Router reboots every 15 minutes, rolled back to 4.4.3.1 and all is stable.
All of this is leaving us very wary of newer firmware, we have had this issue on many 2927 routers at this stage.

 

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19 Sep 2024 20:22 #103881 by markhawkin
I've a 2927AX with 4.4.5.5 and it's been very stable.

I've not had a reboot that I didn't instigate since I've owned it, so about 6 months.

I have, however, upgraded each incremental step as it's offered new firmware.

I've suffered the scrambling of the LAN IP address reservations (Bind IP to MAC) and currently the QoS page has gone AWOL but stability hasn't been an issue.

It's worth trying upgrading in smaller steps.

Is it perfect, absolutely not but it largely does.

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21 Sep 2024 16:38 #103891 by piste basher
Same here, my 2927ax on 4.4.5.5 has been up for just over 30 days now with no reboots.

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22 Sep 2024 10:12 - 22 Sep 2024 10:13 #103894 by neil201
As discussed in the thread "Critical Firmware on US site but not UK?" it's been discovered by a process of elimination that v4.4.x seems to have some bug relating to LAN to LAN VPN entries (which I have a fair few). If you've minimal, or none, then you are likely to find v4.4.x works fine.

I raised a second support ticket on this, after having little success first time, and they sent me a link to v4.4.5.7_RC7 (beta) which has been rock solid for shy of a week, upgraded straight from v4.4.3.1 too and looks like Draytek have finally acknowledged and solved the problem 🥳
Last edit: 22 Sep 2024 10:13 by neil201.

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24 Oct 2024 11:52 #104056 by viper5500
I have tried 4.4.5.7_RC7 on a 2927 this morning and it does seem like this fixes the rebooting issue.
I opened a brand new 2927 and upgraded to 4.4.5.5 and as soon as I set up LAN to LAN VPNs the router rebooted every few minutes.
Does seem to be an issue with LAN to LANs, version 4.4.3.1 works fine and the 4.4.5.7_RC7 does seem to fix it.
wonder when this firmware will officially be released.

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24 Oct 2024 12:07 #104057 by Stuart
Hi,

We have the same issue with the router rebooting if using the web interface. we get to login, then click one of the menu options, this will show and then the router just reboots.

If we close the browser window to the interface the router will stay up. we are going to see if we can roll back the firmware to an earlier version via CLI.

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