DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

2860n+ Wireless Stalling

More
16 May 2014 10:36 #80011 by sam.thompson
Replied by sam.thompson on topic Re: 2860n+ Wireless Stalling

z1ppster wrote: i too am having the same issues and logged a call with support(and following all the threads on here) , I'm now in to my second week of ownership and on the borderline of sending back for a full refund and reverting to my apple routers.. i want to have faith in this product (being my first draytek do it all router) so i will wait to see what happens in the next week.



Hi Zipster. I've been using Draytek equipment for over ten years, and also used to work for a Draytek Reseller for four. Their products are very good, and I have no-doubt that they'll resolve this issue... it's just a matter of time I'm afraid.

Please Log in or Create an account to join the conversation.

More
16 May 2014 11:15 #80012 by plittlemore
Replied by plittlemore on topic Re: 2860n+ Wireless Stalling
I always found it was linked to throughput, keep a constant ping open and transfer a large file and see if it continues.

Please Log in or Create an account to join the conversation.

More
16 May 2014 11:39 #80013 by z1ppster
Replied by z1ppster on topic Re: 2860n+ Wireless Stalling
thanks for the reassurance sam.. as I say im not making any rash decisions yet but so far my experience is less than glossy..

im hoping for a resolution soon. .

Please Log in or Create an account to join the conversation.

More
16 May 2014 12:33 #80014 by mikacom
Replied by mikacom on topic Re: 2860n+ Wireless Stalling

Sam.Thompson wrote: Hi Zipster. I've been using Draytek equipment for over ten years, and also used to work for a Draytek Reseller for four. Their products are very good, and I have no-doubt that they'll resolve this issue... it's just a matter of time I'm afraid.



Zipster,

I would echo Sam here, Draytek hardware has always been solid from my experience, i've Sold/Supported them for years, 2600/2800/2820/2830/2850 and now 2860's

I do recall one issue with the 2820's early on where they didn't like iPhones or Intel wifi (forget the exact intel chipset). this was remedied in a Firmware release, but i recall it took a little time to diagnose and release a fix.

Bide your time and you will have a fantastic and solid router. Have you tried reverting to 3.7.3.3 as my earlier post? my wifi has not dropped at all since this morning.

A.

Please Log in or Create an account to join the conversation.

More
16 May 2014 12:55 #80015 by z1ppster
Replied by z1ppster on topic Re: 2860n+ Wireless Stalling
thanks mike..

yes I had tried 3.7.3.3 initially however since I reverted back to the factory settings on 3.7.4.3 via the console factory reset (not using the .rst as I had previously done) it has been stable for a few days.. however I have not really configured it other than wifi and VDSL for fear of it being unreliable.

I only have apple equipment at home (other than my work M$ SurfacePro) and have a whole myriad of idevices and sonos kit. so far so good.

im hoping for a firmware fix as currently im too frightened to touch it.

Cheers

Please Log in or Create an account to join the conversation.

More
16 May 2014 13:40 #80016 by admin
Replied by admin on topic Re: 2860n+ Wireless Stalling
Question: What is your SSID (if you don't mind posting it here) ?

Forum Administrator

Please Log in or Create an account to join the conversation.

Moderators: Chris, Sami