Can anybody please help?

My Vigor 2820 has locked me out. I have been trying various firmware upgrades to try and determine which is best for my ADSL speed, with some success as they affect my download speed by around 100K (which is a lot when having to manage with 500K speed!).

I just installed the latest version and rebooted the router (3.3.7.3) and now I can't log in. My 'Admin' and password don't work, can anyone help?

Thanks

password and account might have reverted to default

When in Check online status for SNR , Loop ATT and connection speed's Values

higher the SNR value the better , and the lower Loop ATT the better , i don't bother on the rated connection speed much as you want reliability more than its supposed connection speed its value is at , if you reboot the connection speed can change

Hi thanks for speedy reply. I have tried the admin/admin and admin/blank posted on the Draytek support pages for the 2820... no effect?

thats odd , try resetting it then , if still no luck use the draytek router tools to re apply firmware

by the way the firmware comes with two files .all and .rst ( the rst file resets back to defaults when applied and the .all applies the firmware without resetting the settings )

Since 2006 I have had a reliable 1.1Mb. 3 weeks ago a line fault knocked me off for a week or so until BT fixed the line by allocating a 'new pair' (D or E side? - the run between the green box and exchange). Since last week I am now getting just 500K. My ISP say possibly the new pair is worse than previous hence poorer performance at 5Km from exchange. Now waiting for ISP to call out BT to see if a better pair is available for me to have. Have tried several firmware upgrades on your suggest which do improve it + they have a better console, so thanks for the advice. I will now do factory reset and see if i can log in!