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2850N rebooting

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27 Nov 2013 16:12 #78379 by admin
Replied by admin on topic Re: 2850N rebooting
The telnet command is "sys ver dbg" - it can give clues after a reboot (once the router is back up)



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28 Nov 2013 09:34 #78380 by samcrawford
Replied by samcrawford on topic Re: 2850N rebooting
Ah yes, we had tried that... nothing listed:

Code:
Router> sys ver dbg Router Model: Vigor2850n Version: 3.6.4_2471201 English Profile version: 3.0.0 Status: 1 (0x491e5e6c) Router IP: 192.168.2.254 Netmask: 255.255.255.0 Firmware Build Date/Time: May 8 2013 09:20:21 Router Name: RT1 Revision: 34929 drayos2011 ADSL Firmware Version: 2471201_A Annex A !!!Exception debug info is empty!!! get from address : 80004000

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28 Nov 2013 17:35 #78387 by admin
Replied by admin on topic Re: 2850N rebooting
Okay. Well, that does at confirm that it's a spontaneous reboot as opposed to a hang.



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29 Nov 2013 09:39 #78393 by wildoat
Replied by wildoat on topic Re: 2850N rebooting
Im getting reboots with the new 3.6.6 (as I did with 3.6.4) - have gone back to 3.6.3 as this is the most solid firmware for me. Stays up for days. W.

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20 Dec 2013 09:49 #78554 by samcrawford
Replied by samcrawford on topic Re: 2850N rebooting
3.6.6 is still rebooting sadly when this traffic is introduced to the network. We've had the same issue with 3.6.3 and 3.6.4 too.

Furthermore I found that Plex Media Server installed on a laptop will also trigger the reboots.

Any fresh ideas?

Thanks,

Sam

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21 Dec 2013 16:55 #78566 by voodle
Replied by voodle on topic Re: 2850N rebooting
Well plex is UPnP multicast stuff so what do you have set up on the applications - IGMP page? Are both things (proxy and snoop) on there disabled or enabled?

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