out of the 11 versions you can use any one but more recommended the one ending with 232201 is good and also the 2471201 may give you 1-2 mbps more

cheekybuddha wrote: Thank you babis3g for your response - sorry I didn't see it before now. I thought I had turned on email notifications but I hadn't received any and thought no-one had replied.

out of the 11 versions you can use any one but more recommended the one ending with 232201 is good and also the 2471201 may give you 1-2 mbps more

Out of curiousity, where do you find this information?

Thanks again,

d

NOTE: ADSL Modem Codes
For general purpose usage on UK lines, modem code 232201 is recommened
For ADSL2+ Annex M lines, the latest modem code 2471201 is suggested
For line speeds of less than 4Mbps, on lower quality lines a modem code with
more conservative paramaters, 211801 is suggested

babis3g wrote: You need to reflash it with the *RST* file

Get the Firmware Upgrade V.3.6.5 (Windows) tool from UK support (down of their page, guessing you have windows) ... unzip it
http://www.draytek.co.uk/support/downloads

Latest firmware is 3.6.6.2 for the dual band model
ftp://ftp.draytek.com/Vigor2830/Firmware/Dual%20band/v3.6.6.2_DB/Vigor2830_db_v3.6.6.2_AnnexA/

for the single band model is here 3.6.7
ftp://ftp.draytek.com/Vigor2830/Firmware/Single%20band/v3.6.7_SB/Annex_A/


Make sure you have the correct firmware ... Note you need to use the *rst* extension file file and Not the *all* (note all settings will be lost but is a must to work again correctly)

follow this order to avoid time outs (have the upgrade tool ready and stand by first)
-turn off the 2830
-Disable temporary firewall at pc
-use ethernet cable from the 2830 to the pc & not via wifi

-open the utility upgrade tool 3.6.5
- type at IP address 192.168.1.1 (make sure the pc is at the same ip example 192.168.1.xxx) or if the address was changed by your boss use that ip range
-load the firmware with the rst file(is recommended for your case)
-password leave it blank & if timeout or any other message try admin or if is been changed try the password your boss had
- leave there the upgrade tool open & stand by ...

While the 2830 is off ... press and hold gently the front small reset button ... turn on (power on) the modem while the reset button is still under gently press ... and while the leds starts flashing ... let go the small reset button ... and press the send button at the upgrade tool before the leds at modem stops flashing fast

If any problem come back before gets permanent damage