DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Draytek 2960 Help

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14 Jun 2013 19:30 #76590 by the pit
Replied by the pit on topic Re: Draytek 2960 Help

babis3g wrote:

The PIT wrote: Latest on their website. 1.0.6.1
Draytek now ignore all emails on the subject which is shoddy show.


I have same issue but happened only one time with me... if the issue is not solved ... i notice they are not replying back .. seems must be their tactic :shock:




All they've got to say is they can't fix the issue or actually trying to make a brick into something useful like a door stop.

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14 Jun 2013 19:55 #76593 by the pit
Replied by the pit on topic Re: Draytek 2960 Help
Just noticed something else. Youtube video's no load without me having to refresh as well.

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15 Jun 2013 07:08 #76598 by the pit
Replied by the pit on topic Re: Draytek 2960 Help
Amazing difference this morning everything would have ground to halt almost yet everything is fine going really fast.

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15 Jun 2013 13:25 #76607 by admin
Replied by admin on topic Re: Draytek 2960 Help

The PIT wrote:
Draytek now ignore all emails on the subject which is shoddy show.



Ignore? Really?

Forum Administrator

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19 Jun 2013 20:39 #76714 by the pit
Replied by the pit on topic Re: Draytek 2960 Help

admin wrote:

The PIT wrote:
Draytek now ignore all emails on the subject which is shoddy show.



Ignore? Really?




Yes no replies for the last two months give or take a week. Just checked 12th April was the last reply.

Anyway the Cisco is working fine. Sadly I can't get rid of the brick called the 2960 and when you consider the 2820 and 2920 worked really well it's just a shame that the standards have fallen so badly with the 2960 and 3900.

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19 Jun 2013 21:05 #76715 by admin
Replied by admin on topic Re: Draytek 2960 Help
Definitely chase them; I know they don't intentionally ignore (or hide from) emails but I suppose like anyone things can get missed so do chase, or escalate.

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